Shipping and Delivery Policy

Order Processing -

Orders for in-stock items are processed and dispatched withing 7 business days. Made-to-order and customized products require additional production time, which is communicated at the time of order confirmation.

Domestic shipping

All orders are shipped via insured courier partners that offer tracking facilities.

Estimated Delivery Time – Orders are dispatched within our standard business days following the date of shipment. We do not offer free shipping; shipping charges apply to all products and are displayed at checkout. Saturdays, Sundays, and public holidays are not considered business days.

International Shipping

INIRA ships select products internationally. Delivery timelines may vary based on the destination and applicable customs or import regulations.

International shipping charges are calculated at checkout based on the destination, order value, and shipping method.

INIRA is not liable for delays in customs clearance or the import process caused by factors beyond the control of our courier partners.

Order Tracking System

Once the product is dispatched, you will receive a tracking link via email, SMS, or WhatsApp. You can also track your order by visiting the 'My Account' > 'Order Tracking' section.

Orders with Multiple Products

If your order contains multiple products, they may be shipped separately depending on product availability and the location of processing; you will not incur any additional costs for this.

Delivery Address

Please ensure that your shipping address and contact number are correct at checkout. INIRA will not be held responsible for any delays caused by incomplete or incorrect addresses. Additional shipping charges may apply if the product needs to be reshipped due to an incorrect address.

Signature upon Delivery-

Given the value of the products, a signature is required upon delivery for jewellery shipments. We recommend ensuring that someone is present at the delivery address during the estimated delivery timeframe.